1. How long does the process of logo creation take?
2. How many changes may I ask for my logo?
3. What if I don't like any of initial logo designs?
4. What if I have my own idea for the company logo?
5. Can you redo my existing company logo?
6. Who keeps rights to the company logo design?
7. What if what your logo designers provide is not what I want and I demand a refund?
8. What color format do you provide the logos in?
9. What are Pantone colors?
10. Which of the payment methods do you accept, and which don`t?
11. Will my company and credit card information be safe?
12. What software do you use to create the logo design?
13. What are the formats in which I can receive my logo design?
Q 1. How long does the process of logo creation take?
Ans. It depends on the logo pack you have chosen. It ranges between 2-5 days.
Q 2. How many changes may I ask for my logo?
Ans. You can ask for changes till you are completely satisifed. The only exceptional case is silver pack.
Q 3. What if I don't like any of initial logo designs?
Ans. We will make more company logos according to the pack you have chosen. But usually the clients do approve of at least one logo design sample and then we improvise on it.
Q 4. What if I have my own idea for the company logo?
Ans. Your ideas and suggestions are always welcome. Once we receive your order, our designers will co-ordinate with you for more details regarding the logo design before starting work.
Q 5. Can you redo my existing company logo?
Ans. Yes, our designers are expert in giving your old logos a completely fresh look as per your requirements.
Q 6. Who keeps rights to the company logo design?
Ans. All the rights of the logo chosen are given to the client while rights to the samples remain with CustomLogosDesign. You can also trademark the logo design.
Q 7. What if what your logo designers provide is not what I want and I demand a refund?
Ans. We do refund the amount after deducting $5 as administration charges. But before that our designers speak to you for more clear ideas regarding what you want and redraws the logos. In case you are unsatisfied, your money is refunded.
Q 8. What color format do you provide the logos in?
Ans. We provide logo in PANTONE colors.
Q 9. What are Pantone colors?
Ans. Pantone colors are used by professional print shops around the world. They are universal colors that help designers, print shops and customers talk in one language.
Q 10. Which of the payment methods do you accept, and which don`t?
Ans. We accept payment through credit card via paypal. If you are unable to make payments thru paypal, please contact us for other payment methods
Q 11. Will my company and credit card information be safe?
Ans. Paypal is the safest gateway for online payments. So your credit card details are 100% secured.
Q 12. What software do you use to create the logo design?
Ans. Logo design process involves working in multiple softwares like Adobe Illustrator etc.
Q 14. What are the formats in which I can receive my logo design?
Ans. We provide final logos in all standard sizes and formats. Any additional requirements are fulfilled.